Payment Policy

At MLB Crew, we prioritize your security and strive to provide a seamless checkout experience. This Payment Policy outlines the accepted payment methods, security measures, and billing terms for all transactions on our website.

1. Accepted Payment Methods

We accept a variety of secure and popular payment options to ensure convenience for our customers worldwide. Currently, we support:

Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
Digital Wallets: PayPal.

2. Currency and Pricing

All prices displayed on mlbcrew.com are in U.S. Dollars (USD).
If you are purchasing from outside the United States, your bank or credit card issuer will automatically convert the transaction to your local currency based on their current exchange rates.
Prices for our products (Dog Jerseys and Car Seat Covers) are subject to change without notice, but the price charged at checkout will be the final price.

3. Payment Security & Encryption

Your financial safety is our top concern. MLB Crew uses industry-standard security protocols:

SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal and credit card information during transmission.
PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure that all credit card data is handled securely.
Privacy: We do not store your full credit card numbers or CVV codes on our servers. All payments are processed through secure third-party payment gateways (PayPal, Stripe, or similar).

4. Billing Information

Your account will be charged immediately upon successful placement of your order.
Please ensure that your billing address matches the information on your credit card statement to avoid transaction declines or delays in processing.
Upon completion of the transaction, you will receive an Order Confirmation Email containing your receipt and order details.

5. Sales Tax

Sales tax is applied to orders where applicable by law. The final tax amount will be calculated and displayed during the checkout process before you confirm your payment.

6. Order Cancellation & Refunds

Cancellations: You may request a cancellation within 12 hours of purchase by emailing [email protected].
Refunds: Approved refunds are issued back to the original payment method used during checkout. Please allow 1–5 business days for us to process the refund, and an additional 3–7 business days for your bank to post the funds.

7. Contact Information

If you have any questions regarding a charge or experience any issues during the checkout process, please contact our billing support team:

Store Name: MLB Crew (Owned by DOG APPAREL LLC)
Support Email: support@mlbcrew.com
Address: 32 Chestnut St, Rockville Centre, NY 11570, United States
Business Hours: Mon – Fri | 9 AM – 5 PM (EST)
Response Time: Within 24–48 hours on business days.